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Medical Assistant - Team Lead
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$45k-62k (estimate)
Full Time 11 Months Ago
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Community Health Connections is Hiring a Medical Assistant - Team Lead Near Gardner, MA

JOIN THE CHC FAMILY!
Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. CHC is mission-driven, providing compassionate, quality health care regardless of income or health insurance status. CHC has five sites within Fitchburg, Gardner and Leominster with decades of experience as a Federally Qualified Health Center (FQHC), serving 36 communities in North Central Massachusetts.
Under the general supervision of the Nurse Manager, the Medical Assistant Team Leader is a resource to the other Medical Assistants and provides assistance to the patients, providers, and clinical support staff peers to manage the flow of the clinic. The Medical Assistant Team Leader is responsible for assisting in the training of new staff, on-going performance improvement activities under the guidance of the Manager coordination of daily job activities, maintaining the computerized logging system of telephone messages, critical labs, and other incoming patient related correspondence that requires nurse and/or provider intervention. The Medical Assistant Team Leader is expected to share their knowledge with the other members of the staff.
Responsibilities include:
  • Assists in the coordination of daily job activities and day to day supervision of the Medical Assistants.Assists in the training of new Medical Assistants.
  • Serves as the supervisor and mentor for Medical Assistant students assigned to the department.
  • Identifies potential system improvements.
  • Works cooperatively with the Manager to design, test, and implement performance improvement projects.
  • Screens incoming patient related correspondence (i.e. telephone messages, lab reports, consultant reports) and prioritizes routing to nursing and/or providers for appropriate action to be taken.
  • Maintains computerized logging system of patient related correspondence (i.e. telephone messages, lab reports, consultant reports) and provides follow-up for items not receiving action in a timely manner.
Minimum Qualifications:
  • High School Diploma or GED required, Associate Degree in Medical Office Assistant or equivalent preferred
  • Five years experience as Medical Assistant, preferably in a Community Health Center environment
  • Bilingual in Spanish and/or Hmong preferred
  • Computer skills for accurate data entry
  • Knowledge of basic medical terminology
  • AHA BLS Health Care Provider certification or equivalent
  • Demonstrated interpersonal relationship skills
  • Demonstrated written and verbal communication skills in English
  • Demonstrated ability to work in a fast-paced medical office environment.
Benefits:
  • 401k
  • Generous vacation and personal time for eligible employees
  • Sick time
  • Medical, dental, and vision insurance
  • 100% paid Life insurance/AD&D
  • 100% paid Long-Term disability.
  • Employee Assistance Program (EAP)
  • Discounts on travel and entertainment!
  • Discounts on cell phone service, computer purchases, and more!
  • College Tuition Rewards/CMEs
  • Company Events & Activities (Annual cookout and holiday party, health and wellness events," Lunch & Learn's", team building, and more!)
  • EyeMed Vision Care Program
  • Accident & Cancer Insurance
  • Educational development reimbursement
  • Discounts on - gym membership, travel & entertainment tickets, electronics, and more!

Job Summary

JOB TYPE

Full Time

SALARY

$47k-65k (estimate)

POST DATE

05/06/2024

EXPIRATION DATE

05/19/2024

WEBSITE

chcfhc.org

HEADQUARTERS

FITCHBURG, MA

SIZE

200 - 500

FOUNDED

2002

CEO

JOHN DEMALIA

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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About Community Health Connections

Community Health Connections is a federally-qualified health center and licensed by the Massachusetts Department of Public Health. We began in 2002 as one primary care practice in Fitchburg providing medical services to the underserved. Community Health Connections was recognized as the place to find compassionate care, regardless of income or insurance status. We have greatly expanded in reach and scope to offer a wide range of services and care for individuals and families of all ages and incomes. Accessibility, compassion and quality remain at our core. Community Health Connections accepts ... most commercial insurance plans, MassHealth and Health Safety Net. A Sliding Fee Discount Program is available for those who qualify. Mission, Vision, Values Our mission is to provide high quality, affordable healthcare in our community. Our vision is to be the leading healthcare center, committed to eliminating barriers to care and building a healthier tomorrow for the communities we serve. We value: High quality care Accessible care Patient satisfaction Staff satisfaction Team work Life/work balance Building for the future More
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The following is the career advancement route for Medical Assistant - Team Lead positions, which can be used as a reference in future career path planning. As a Medical Assistant - Team Lead, it can be promoted into senior positions as a Top Long Term Care Executive that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Medical Assistant - Team Lead. You can explore the career advancement for a Medical Assistant - Team Lead below and select your interested title to get hiring information.